Automotive Sales Representative
1 month ago
About the Peter Warren Group:
We are one of Australia's largest multi-franchise automotive dealer groups, with a presence in South West Sydney, North Shore, Regional NSW, Northern NSW, and South East Queensland. Our company has a rich history, dating back to 1958, and we take pride in our commitment to growth and development.
About the Role:
As a Customer Sales Consultant, you will be responsible for assisting with online and phone sales inquiries. Your primary objective will be to provide exceptional customer service, understanding the needs of our customers, and ensuring a seamless experience.
Key Responsibilities:
- Action inbound internet and phone leads in a timely manner
- Act as the first point of contact, providing exceptional customer service and understanding customer needs
- Follow up and maintain communication with customers as necessary
- Utilize CRM systems to enter customer details and pass inquiries to respective sales departments
- Build and maintain relationships with departments across multiple franchises, locations, and areas of the business
About You:
- Desire to meet objectives and reach new heights
- Ability to multitask in a fast-paced environment
- Experience handling high volumes of customer inquiries and targets
- Exceptional communication skills and telephone manner
- Strong computer literacy, including internet and social media
- Possess a positive attitude
- Capable of working independently and effectively within a team
- Full training provided
- Ability to work weekends and public holidays on a rotating roster
Benefits:
- Full-time positions available
- Employee Assistance Program (EAP)
- Training Pathway and Growth opportunities provided
- Join a group that continues to grow and expand in the automotive industry
- Supportive environment with ongoing feedback and guidance to ensure success
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