
Exceptional Service Leader
3 days ago
As a highly motivated Service Manager, you will lead our service department and drive exceptional customer experiences.
About the RoleOversight of daily operations, leading a dedicated team to achieve departmental goals, ensuring smooth workflow, and delivering on customer satisfaction and business performance.
- Lead, coach, and develop the service team to deliver outstanding results.
- Ensure an exceptional customer journey through proactive management.
- Manage workshop capacity, efficiency, and productivity to maximize business potential.
- Drive CSI results and build long-term customer relationships based on trust and loyalty.
- Maintain compliance with industry standards and company requirements.
The ideal candidate will have proven experience in automotive leadership, strong leadership skills, a customer-focused mindset, sound understanding of workshop operations, ability to build relationships, organised, proactive, and results-driven.
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