Exceptional Service Leader

3 days ago


Melbourne, Victoria, Australia beBeeAutomotive Full time $800,000 - $1,000,000

As a highly motivated Service Manager, you will lead our service department and drive exceptional customer experiences.

About the Role

Oversight of daily operations, leading a dedicated team to achieve departmental goals, ensuring smooth workflow, and delivering on customer satisfaction and business performance.

  • Lead, coach, and develop the service team to deliver outstanding results.
  • Ensure an exceptional customer journey through proactive management.
  • Manage workshop capacity, efficiency, and productivity to maximize business potential.
  • Drive CSI results and build long-term customer relationships based on trust and loyalty.
  • Maintain compliance with industry standards and company requirements.

The ideal candidate will have proven experience in automotive leadership, strong leadership skills, a customer-focused mindset, sound understanding of workshop operations, ability to build relationships, organised, proactive, and results-driven.



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