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Perth, Western Australia Country Road Group Full time{"h2": "Witchery Concession Manager Role", "p": "As a key member of our retail team, you will be responsible for delivering exceptional customer experiences and driving sales growth in our Witchery concession locations. With a passion for fashion and a strong leadership style, you will inspire and motivate your team to achieve outstanding results. Key...
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Witchery - Retail Concession Manager
2 months ago
We are excited to announce an opportunity to become a part of Witchery as we expand our retail presence. This role is pivotal in our new concession locations across the country, representing one of Australia's most esteemed lifestyle brands.
Our vision is ambitious, and we believe that fostering the growth of our team members is essential to our success. We embrace our corporate lifestyle by bringing our values to life through unique experiences that promote teamwork and enjoyment.
Key Responsibilities
- Analyze available data and reports to derive key insights that inform business and customer decisions.
- Mentor and provide constructive feedback to your team on product knowledge and customer-centric approaches to ensure an outstanding store experience.
- Drive operational excellence through effective inventory management and loss prevention strategies.
- Attract, engage, and nurture talent, ensuring robust succession planning for the success of your store and the organization.
- Maintain a safe working environment for all team members and visitors, prioritizing wellbeing.
- Develop and manage the store roster, ensuring compliance while balancing customer and team needs.
- Communicate the brand and business strategy to the team, emphasizing their role in achieving our goals.
- Exemplify corporate values to foster a team culture that encourages learning, ownership, and collective success.
Desired Attributes
- A genuine commitment to the Country Road Group and alignment with our corporate values.
- A passion for fashion, coupled with a professional presentation.
- Strong leadership capabilities in delivering exceptional customer and team experiences.
- Proficiency in budget management, financial report interpretation, and efficient roster generation.
- Experience in managing team performance, productivity, training, and development.
- Ability to cultivate and sustain customer relationships through outstanding service.
Why Choose Us
- Competitive remuneration package with quarterly incentives.
- Seasonal product allowances and generous discounts for you and your immediate family across all Country Road Group brands.
- Excellent career advancement opportunities within our iconic brands.
- Investment in leadership development programs to empower our retail leaders.
- A global presence with over 600 store locations and a diverse team of 6,300 members across Australia, New Zealand, and South Africa.
- Annual National Retail Conference to enhance connections between our brands and promote a culture of continuous learning.
About Witchery
Witchery is a source of style, inspiration, and sophistication for women, blending iconic design with a modern perspective on fashion. We believe that premium, quality-driven design can be part of everyday life, and that confidence stems from both what you wear and how you wear it. Our focus on quality, responsibility, and exceptional design defines who we are.
Country Road Group is an equal opportunity employer dedicated to fostering a diverse and inclusive work environment. We encourage applicants to communicate any support or access requirements during the recruitment process.
Country Road Group prefers to manage all sourcing directly; please submit your applications for this role if you are interested. Note that introductions via agency will not be accepted.