Witchery Concession Manager Role

3 days ago


Perth, Western Australia Country Road Group Full time
Witchery Concession Manager Role

We are seeking a skilled Concession Manager to join our team at Witchery. As a key member of our retail leadership team, you will be responsible for delivering exceptional customer experiences and driving sales growth in our concession locations.

Key Responsibilities:

  • Use data and reports to inform business decisions and drive customer insights
  • Coach and develop team members to deliver exceptional store experiences
  • Lead store operations, including stock management and loss prevention
  • Attract, engage, and retain talent, building a strong team culture
  • Maintain a safe working environment and promote wellbeing
  • Build and maintain store rosters, ensuring compliance and customer satisfaction
  • Communicate brand and business strategy to the team
  • Role model CRG values and build a team experience that encourages learning and ownership

Attributes We're Looking For:

  • A genuine desire to be part of the Country Road Group and alignment with our CRG Values
  • A passion for fashion and professional personal presentation
  • Strong leadership skills in delivering exceptional customer and team experiences
  • Ability to manage budgets and interpret financial reports
  • Experience managing team performance, productivity, training, and development
  • Ability to build and maintain customer relationships through exceptional customer service

Why Work for Us:

  • A competitive remuneration package and quarterly incentives
  • Seasonal product allowances and discounts on Country Road Group products
  • Excellent career progression opportunities across the Country Road Group
  • Investment in leadership development programs
  • A global business with a market-leading presence in Australia, New Zealand, and South Africa

About Witchery:

Witchery is a daily source of style, inspiration, and sophistication for all women. We unite a love of iconic design with a contemporary view on style, proving that premium, quality-led design can be a part of every day or night. We care about the details – quality, responsibility, and exceptional design. We are Witchery.

Country Road Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.



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