Witchery Concession Manager Role
3 days ago
We are seeking a skilled Concession Manager to join our team at Witchery. As a key member of our retail leadership team, you will be responsible for delivering exceptional customer experiences and driving sales growth in our concession locations.
Key Responsibilities:
- Use data and reports to inform business decisions and drive customer insights
- Coach and develop team members to deliver exceptional store experiences
- Lead store operations, including stock management and loss prevention
- Attract, engage, and retain talent, building a strong team culture
- Maintain a safe working environment and promote wellbeing
- Build and maintain store rosters, ensuring compliance and customer satisfaction
- Communicate brand and business strategy to the team
- Role model CRG values and build a team experience that encourages learning and ownership
Attributes We're Looking For:
- A genuine desire to be part of the Country Road Group and alignment with our CRG Values
- A passion for fashion and professional personal presentation
- Strong leadership skills in delivering exceptional customer and team experiences
- Ability to manage budgets and interpret financial reports
- Experience managing team performance, productivity, training, and development
- Ability to build and maintain customer relationships through exceptional customer service
Why Work for Us:
- A competitive remuneration package and quarterly incentives
- Seasonal product allowances and discounts on Country Road Group products
- Excellent career progression opportunities across the Country Road Group
- Investment in leadership development programs
- A global business with a market-leading presence in Australia, New Zealand, and South Africa
About Witchery:
Witchery is a daily source of style, inspiration, and sophistication for all women. We unite a love of iconic design with a contemporary view on style, proving that premium, quality-led design can be a part of every day or night. We care about the details – quality, responsibility, and exceptional design. We are Witchery.
Country Road Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.
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