Witchery Concession Manager
5 days ago
An exciting opportunity to lead a high-performing team in our new concession locations across Myer nationally. As a Concession Manager, you will be responsible for delivering store operations excellence, coaching and developing your team, and driving sales growth.
Key Responsibilities:
- Use data and reports to inform business decisions and drive customer insights
- Coach and develop your team to deliver exceptional customer experiences
- Lead the team to achieve store operations excellence through effective stock management and loss prevention
- Attract, engage, and retain top talent, building a strong succession plan for the store and the Group
- Maintain a safe and healthy work environment, promoting wellbeing for team members and customers
- Build and maintain the store roster, ensuring compliance and balancing customer and team needs
- Understand and communicate the brand and business strategy to the team
- Role model CRG values, creating a team experience that encourages learning, ownership, and shared success
Attributes We're Looking For:
- A genuine passion for fashion and a professional personal presentation
- Strong leadership skills, with a focus on delivering exceptional customer and team experiences
- Ability to manage budgets, interpret financial reports, and generate efficient rosters
- Experience managing team performance, productivity, training, and development
- Ability to build and maintain customer relationships through exceptional customer service
Why Work for Us:
- A competitive remuneration package and quarterly incentives
- Seasonal product allowances and generous discounts on Country Road Group products
- Excellent career progression opportunities across the Group
- Investment in leadership development programs to inspire and lead our strategy
- A global business with a market-leading presence in Australia, New Zealand, and South Africa
About Witchery:
Witchery is a daily source of style, inspiration, and sophistication for all women. We unite a love of iconic design with a contemporary view on style, proving that premium, quality-led design can be a part of every day or night. We care about the details – quality, responsibility, and exceptional design. We are Witchery.
Country Road Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.
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