Expert Fleet Operations Specialist

2 days ago

North Sydney Council, Australia beBeeFleet Full time

Senior Fleet Consultant Role

We are seeking a skilled and experienced professional to play a key role in our fleet services team. As a senior fleet consultant, you will be responsible for supporting the successful operation of our fleet services function.

Key responsibilities include:

  • Process Management
  • Manage operational and administrative processes including fuel card ordering/cancellation, infringements, and tolls.
  • Contribute to process and system improvements to enhance compliance and efficiency.
  • Deliver on agreed SLAs and KPIs.

Customer Experience

Resolve customer cases and queries within required timeframes.

Support customers and internal stakeholders with resolution management.

Build and maintain strong working relationships across teams and external partners.

Team Support and Development

Support the fleet services manager with process documentation and communications.

Act as an escalation point, providing direction and problem-solving support.

Coach, develop, and cross-train team members across functional areas.

Foster a collaborative, positive, and high-performing team environment.

Administrative and Operational Support

Provide support to the wider operations team as required.

Monitor productivity, quality, and performance within fleet services.

Required Skills and Qualifications

To be successful in this role, you will need:

  • Minimum 3 years' experience in administration and/or customer service, with exposure to complex issue resolution.
  • Strong analytical and problem-solving skills, with the ability to interpret data and identify trends.
  • Excellent time management, organisation, and the ability to manage competing priorities in a high-volume environment.
  • Proven ability to build strong relationships and liaise effectively across all levels of the business.
  • Professional communication skills, both verbal and written.
  • Adaptable and flexible in responding to diverse customer queries.
  • Demonstrated ability to coach, mentor, and inspire colleagues to enhance team capability.
  • A strong commitment to customer service, process improvement, and quality outcomes.

Benefits

Our company offers a range of benefits, including:

  • 27 days of leave per year.
  • 16 weeks paid parental leave for primary careers, regardless of gender and with no minimum tenure and 4 weeks paid leave for secondary carers.
  • A 'Dress for your Day' policy.
  • Flexible and hybrid working arrangements.
  • Rewards programme, including a range of discounts from a variety of retailers.
  • An extensive range of other employee benefits.

Why Join Us?

Our company values its employees and is committed to providing a positive and inclusive work environment. We believe that our employees are our greatest asset and we strive to provide opportunities for growth and development.

  • Fleet Operations Expert

    2 days ago

    North Sydney Council, Australia beBeeCareer Full time $90,000 - $110,000

    Job Title: Senior Fleet Services ConsultantWe are seeking an experienced and skilled professional to fill this role.Fleet Management SpecialistThe ideal candidate will have a strong background in administration and/or customer service, with exposure to complex issue resolution. They will be responsible for managing operational and administrative processes,...

  • Fleet Operations Specialist

    4 days ago

    Sydney, New South Wales, Australia beBeeCompliance Full time $99,338 - $110,271

    Vehicle Operations SpecialistThe role of a Vehicle Operations Specialist involves leading fleet operations, aligning projects with government mandates and ensuring compliance with policies.About YouYou are an experienced professional with in-depth knowledge of vehicle operations and a strong understanding of compliance, customer service and sustainable...

  • Fleet Operations Expert

    7 days ago

    Sydney, New South Wales, Australia beBeeFleet Full time

    Job SummaryWe are seeking a skilled Fleet Specialist to deliver technical expertise and support for our fleet operations. This is a specialist role that requires strong analytical and problem-solving skills, as well as excellent communication and time management abilities.

  • Fleet Pricing Expert

    1 week ago

    North Sydney Council, Australia beBeeSpecialist Full time $90,000 - $120,000

    Job OverviewFleet pricing specialists are highly skilled professionals who excel in roles requiring meticulous attention to detail, adaptability, and strong customer service skills. If you have the qualifications and experience needed for this position, we'd love to hear from you.This is a great opportunity for someone looking to enhance their expertise in...

  • Fleet Operations Specialist

    2 weeks ago

    North Sydney Council, Australia beBeeFleet Full time $90,000 - $120,000

    Job OpportunityAre you seeking a challenging role that allows you to work in an inclusive environment? Do you want to be part of a team that values employee well-being and offers opportunities for career growth?We are a proudly WGEA Employer of Choice for Gender Equality, actively promoting diversity and inclusion.As a climate Active CERTIFIED Carbon Neutral...

  • Operations Specialist

    7 days ago

    Sydney, New South Wales, Australia Fleet Full time

    Be part of the Space and mineral exploration Industry- Join a diverse & collaborative team**The Company**Fleet Space Technologies is an innovative space technology company that builds solutions for companies that wish to monitor and manage assets in remote areas. Our satellite constellation in combination with state-of-the-art ground-based technologies...

  • Fleet Operations Expert

    1 week ago

    Sydney, New South Wales, Australia beBeeFleetSpecialist Full time $65,000 - $75,000

    Technical Fleet Specialist Role OverviewWe are seeking a Technical Fleet Specialist to join our team in a specialist role designed to deliver technical and functional subject matter expertise for the operation, support and development of the fleet and reliability performance.This opportunity is ideal for individuals with experience in the maintenance of...

  • Leading Fleet Operations Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeFleet Full time $90,000 - $120,000

    Job Title:Fleet Support SpecialistWe are seeking an experienced Fleet Support Specialist to take ownership of our telematics support and fleet reporting function.About the Role:Perform daily operations of the Fleet Management Department.Deliver tailored fleet reporting and insights to Corporate and Major Account customers.Collaborate with account managers to...

  • Senior Fleet Operations Manager

    6 days ago

    Sydney, New South Wales, Australia beBeeFleetManager Full time $125,693 - $138,510

    Leading a specialist team in fleet operations, the successful candidate will oversee the Motor Vehicle Fleet Program, ensuring it delivers client-focused services that meet legislative and policy requirements.The manager will be responsible for managing all aspects of fleet operations, including salary sacrifice schemes, insurance claims, and stakeholder...

  • Fleet Operations Expert

    1 day ago

    Sydney, New South Wales, Australia Bebeecareer Full time

    Job Title: Senior Fleet Services ConsultantWe are seeking an experienced and skilled professional to fill this role.Fleet Management SpecialistThe ideal candidate will have a strong background in administration and/or customer service, with exposure to complex issue resolution. They will be responsible for managing operational and administrative processes,...