
Workshop Administrator Position
9 hours ago
As a Senior Workshop Coordinator, you will play a pivotal role in ensuring the smooth operation of our workshop.
You will be responsible for providing exceptional customer service, scheduling jobs, creating job numbers and tracking each job through to completion. Generating and finalising detailed job invoices is also an essential part of this role.
In addition to these tasks, you will efficiently respond to emails and phone calls, redirecting enquiries as required. You will prioritise office workload to ensure completion of tasks within specified deadlines, perform general bookkeeping, administration tasks and data entry.
Supporting directors and managers around business operations is crucial, as well as reconciling transactions, end of month statements and managing customer accounts. Expediting purchase orders, facilitating parts ordering and returns is also an important aspect of this role.
Building and maintaining strong professional relationships with suppliers, customers and clients is vital in this position. Essential skills include excellent written and verbal communication skills, high attention to detail with great organisational and time management skills, a strong work ethic with willingness to learn and confidently thrive in a team setting.
A positive attitude, energetic and friendly disposition is also necessary, along with being reliable, adaptable and motivated. Excellent computer and literacy skills, accuracy in data entry are also key requirements.
Key responsibilities:
- Provide exceptional customer service
- Schedule jobs and track each job through to completion
- Generate and finalise detailed job invoices
- Efficiently respond to emails and phone calls
- Prioritise office workload to meet deadlines
- Perform general bookkeeping, administration tasks and data entry
- Support directors and managers around business operations
Desirable qualifications:
- Minimum 2 years' experience in a similar role
- Valid driver's licence
- Australian residency
- Competency in Microsoft Office and Xero
- Administration or Bookkeeping qualification is highly desirable
Benefits include flexible working hours and start times, including school hours. We value diversity and welcome applicants from diverse backgrounds.
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