A Residential Community Coordinator Role

2 weeks ago

Perth, Western Australia beBeeCustomerService Full time $80,000 - $95,000

Job Title: Residential Community Coordinator

Parkland Villas Woodlands is seeking a dedicated and customer-focused Residential Community Coordinator to join their team. The role will require working Mondays through Fridays, 9AM - 5PM.

  • Key Responsibilities:

Carry out more complex resident services ensuring resident satisfaction, safety, and security of premises, staff, and visitors. This includes delivering high-quality food and catering services at the village, contributing to overall decision-making in the kitchen, and conducting regular reviews of resident services.

Coordinate and oversee activities associated with monitoring performance against established budgets, driving quality, and providing management with regular reports to support efficient resident services and maintain acceptable standards of the village in line with regulatory standards.

Deliver exceptional customer service, actively contributing to creating a sense of place in the village.

Requirements:
  1. Exceptional front-of-house and reception experience
  2. Demonstrated administration experience
  3. A good knowledge of Microsoft Office
  4. Previous experience working with the elderly will be highly regarded
  5. Experience in processing billing and invoicing is desirable
  6. Excellent verbal and written communication skills
  7. A professional, proactive, can-do attitude
  8. Level 2 First Aid Certificate (or willing to complete)
Benefits:

Competitive hourly rate

4x Wellbeing days off per year

Career development and growth opportunities

Salary sacrificing, discounted health insurance, annual vaccinations, and skin checks

Health & Wellbeing Program

Unmind mental wellbeing app access

Training and working with a supportive and fun team

Community Day, Volunteer leave, and purchased leave

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