Senior Application Development and Support Specialist
4 weeks ago
We are seeking a highly skilled and experienced Senior Application Development and Support Analyst to join our team at Westpac Group. As a key member of our IT team, you will play a critical role in ensuring the smooth operation of our applications and systems.
Key Responsibilities- Provide Level 3 SME support for a wide range of applications, including troubleshooting, incident resolution, and problem management.
- Collaborate with development teams to ensure operational readiness and stability of new system changes.
- Develop and maintain operational and system documentation to enable effective maintenance and support of applications.
- Conduct system maintenance, including implementation of business recovery, disaster recovery, and continuity plans, to deliver system availability, reliability, stability, currency, and recoverability of applications.
- Recommend changes to application or its usage that can potentially reduce cost or improve performance.
- Provide immediate application support in the event of a service disruption or issue and enable the achievement of service availability and service level requirements.
- Proven experience in application support, preferably in a corporate IT environment.
- Experience in a Windows Server environment and proficiency in building environments, deploying applications, and managing server operating infrastructures.
- SQL and PowerShell expertise, as well as knowledge of SSL certificates and Web Application Firewalls.
- Strong analytical and problem-solving skills, with the ability to work independently and as part of a team.
- Excellent communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels.
As a Senior Application Development and Support Analyst at Westpac Group, you will have the opportunity to work with a talented team of professionals, develop your skills and expertise, and contribute to the success of our business. We offer a competitive remuneration package, a great culture, and a wide range of employee benefits to help you manage your priorities.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are interested in discussing workplace flexibility, please feel free to mention it in your application.
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Sydney, New South Wales, Australia Westpac Group Full time{"title": "Application Support and Development Role", "subtitle": "Join Westpac Group", "content": "We are seeking a highly skilled Application Support and Development Specialist to join our team at Westpac Group. As a key member of our IT team, you will be responsible for providing expert-level support and development services for our applications.Key...
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