Senior Facilities Manager

3 days ago

Southbank, Victoria, Australia Mirvac Full time
About the Role

Mirvac is seeking a highly skilled and experienced Senior Facility Manager to join our Build to Rent (BTR) portfolio team. As a key member of our operations team, you will be responsible for managing the operational performance of our assets, ensuring that all financial targets are met and all operational services are maintained in accordance with statutory requirements.

Key Responsibilities
  • Provide leadership to the team to develop and improve their collective strengths, skills, and knowledge, while fostering high levels of engagement and performance.
  • Management of the maintenance team in the delivery of building and apartment maintenance works and turnover capex, ensuring exceptional customer outcomes.
  • Contributing to and delivery of the lifecycle capex programs for all assets, including inventory management and repairs and replacement of FFE items.
  • Provide input into the preparation of the Strategic Asset Plans and operational and capital expenditure budgets, with continuous monitoring, reforecasting, and prudent management.
  • Delivery, management, and regular reporting of budgets for Opex, Capex, maintenance works, lifecycle capex, benchmarking, and infrastructure, and provide this input for the Strategic Asset Plans.
  • Delivery of Opex, Capex, maintenance works, lifecycle capex, benchmarking, and infrastructure.
  • Provide an exceptional customer experience by building strong relationships with key stakeholders (internal and external) and ensure a high level of communication by responding to, and actioning, requests in a timely manner.
  • Review proposed works to ensure that all asset/alteration works meet architects/consultants' specifications and any NCC or statutory requirements and obtain relevant approvals.
  • Prepare scope of works for planned operational or minor capital projects, including all relevant documentation and data entry.
  • Escalate all critical service interruptions with an understanding of the impacts on our customers and tenants.
  • Manage all contractors and service providers, and their ongoing performance, in accordance with Mirvac policies and procedures.
  • Understand the sustainability credentials for the LIV BTR Venture and their major influences and implement the strategic initiatives identified.
  • Ability to be on call 24/7, work on weekends, and attend to after-hours calls.
  • Act as Duty Manager on evenings/weekends/public holidays as required.
Requirements
  • 8+ years of experience in all facets of facilities management, typically stemming from a solid administrative and/or technical background.
  • Demonstrated people management experience, with people being developed and empowered to succeed.
  • Prior experience in high-volume maintenance programs or construction would be viewed favourably.
  • Demonstrated success in achieving results through effective leadership and stakeholder relationship management at all levels, and by driving a customer-centric strategy.
  • Experience in a high-volume role with conflicting priorities.
  • Understanding of Australian Standards, NCC, HSE, DDA, and other risk management issues.
  • Detailed knowledge and practical experience of BMCS systems.
  • Experience in negotiating and enforcing contracts and managing contractor performance.
  • Experience setting budgets and capital expenditure recommendations and reports.
About Mirvac

Mirvac is an Australian property group with a clearly defined purpose to 'reimagine urban life'. For over 50 years, we've dedicated ourselves to shaping Australia's urban landscape. Our evolution has been significant, growing from a small joint venture to a thriving ASX-listed property group that leads the way in sustainability, innovation, safety, and placemaking.

We know that it's our people, their passion, and expertise, and the exceptional experiences we create for our audience, that defines us.

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