IT Infrastructure Workplace Expert

2 weeks ago

Brisbane, Queensland, Australia beBeeSpecialist Full time $80,000 - $120,000
Job Opportunity

This is a key opportunity for a motivated and experienced IT professional to work as a Workspace Specialist.

The successful candidate will have a strong background in desktop or helpdesk support and be looking to move into infrastructure and workspace platforms.

Key Responsibilities:
  • Provide technical assistance and troubleshooting for Citrix Virtual Apps & Desktops (CVAD) environment, developing expertise in virtualisation and centralised application delivery.
  • Assist with the operation and enhancement of Citrix infrastructure (StoreFront, NetScaler, GSLB, Citrix Cloud, ADM) in a hybrid setup.
  • Gain practical experience with Machine Creation Services (MCS), golden image lifecycle, and image management.
  • Support end users with connection, application, and profile-related issues (FSLogix, roaming profiles).
  • Contribute to infrastructure upgrades (VDA rollouts, StoreFront updates, profile enhancements) alongside senior engineers.
  • Develop exposure to advanced Citrix features such as Federated Authentication Service (FAS) and Azure AD SAML integration.
Required Skills:
  • Strong background in desktop or helpdesk support, with a clear interest in moving into infrastructure and workspace platforms.
  • Knowledge of Windows Server, Active Directory, and basic networking.
  • Exposure to Citrix (MCS, image management, NetScaler, or Citrix Cloud) is a plus.
  • Solid troubleshooting skills and customer focus.
  • Eagerness to learn new technologies and take on bigger challenges in a collaborative team environment.
  • Clear communication and a proactive approach to problem-solving.
Working at Icon Group

Icon Group is a leading provider of cancer care services, with a growing presence across multiple regions. Our team is driven by five core values: energy, innovate, purpose, connect, and nurture.

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