Business Process Manager

This is a key role within our organization that will be responsible for ensuring the quality of our business processes and systems. The successful candidate will have experience in project management, risk management, and audit compliance.

• The ideal applicant will be able to develop high-quality business processes and systems that meet the needs of our internal and external clients.
• They will also be responsible for maintaining a sound knowledge of contemporary operational risk management policies and practices.

In this role, you will work closely with the Director, Quality and Audit to drive reviews and improvements to our systems and processes. You will also provide consultancy and professional development to staff on funding agreement compliance aspects and other educational contracts.

• Draft and review Regional policies in consultation with stakeholders and maintain audit and compliance template documents for currency.
• Maintain a sound knowledge of contemporary operational risk management policies and practices, conduct operational risk assessments and assist in the implementation of operational risk management strategies.
• In collaboration with the Director, Quality and Audit, utilise project management skills to drive reviews and improvements to systems and processes, and provide advice across the Region and/or the network on change management strategies.
• Develop and lead projects and communication strategies to assist managers, process owners and other staff members to understand and apply new and existing quality standards and legislation from a practical business perspective.
• Provide consultancy and professional development to staff on funding agreement compliance aspects and other educational contracts as well as DESBT, TAFE and Regional policies and procedures.
• Coordinate vocational education and training quality and registration reviews, including the supervision of other staff.
• Represent the Region at networks and forums relating various relevant topics within the sector.
• Participate in audits as required by the Director, Quality and Audit.
• Maintain an understanding of the commercial aspects of the organization including financial and business performance and any impact from external factors.
• Actively engage with industry, business and the community.
• Model and actively promote an ethical and safe work environment that supports a culture of zero harm and best practice regarding health, safety, wellness and sustainability.

• Demonstrated knowledge of the Vocational Education and Training sector, including an understanding of VET Quality Standards and legislation.
• Displays flexibility and responsiveness and has the initiative, attitude and ability to thrive within a dynamic, challenging and changing environment.
• Uses well-developed interpersonal and communication skills to deliver flexible, responsive and quality client service.
• Demonstrated project management skills with the ability to develop project plans, deliver outputs, research and develop innovative strategies that lead to the achievement of organisational goals.

This is a temporary, full-time opportunity that offers the chance to work with a highly experienced workforce closely connected with their industries and dedicated to delivering best practices and innovative training.

The position will be based primarily at Ashmore however you may be required to perform work at other campuses.

Requirements:

• Demonstrated knowledge of the Vocational Education and Training sector, including an understanding of VET Quality Standards and legislation.
• Certificate IV in Training and Assessment.
• Diploma of Quality Auditing.

If you're interested in this role, submit your application via the recruitment portal. Please ensure you provide the following:">

• A detailed resume.
• A cover letter that outlines your known skills, abilities, knowledge and experience in response to the