Customer Success Coach

2 weeks ago

Haymarket, New South Wales, Australia beBeeCustomerSuccess Full time $100,000

Job Title: Customer Success Coach

About the Role

We are seeking an enthusiastic and motivated customer success coach to join our team in Sydney.

Key Responsibilities
  • Take ownership of a portfolio of customers as their main point of contact.
  • Prescribe recommendations for configuring our software for a range of use cases in the heavy industries.
  • Monitor customer satisfaction and provide actionable insights to drive business growth.
Requirements
  • Experience in a customer-facing role, preferably in SaaS sales or customer success.
  • Ability to work closely with cross-functional teams to gain a broad understanding of the SaaS delivery model.
  • Strong communication and interpersonal skills to effectively engage with customers.
What We Offer

A dynamic and supportive work environment with opportunities for professional growth and development.

Collaboration with a talented team of professionals who share your passion for delivering exceptional customer experiences.

Exposure to Sitemate's founders and cross-functional teams to expand your network and skillset.

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