
Sales Experience Manager
7 days ago
Job Role:
Customer Experience Specialist
About the Job:
As a Customer Experience Specialist, you will play a key role in creating a positive shopping experience for our customers. You will be responsible for providing excellent customer service and sales support in-store and remotely.
Key Responsibilities:
- Optimize the shopping experience through knowledgeable and attentive customer service to drive sales growth.
- Build relationships with customers to provide ongoing support and consultative services.
- Act as an expert and consultant on a broad range of products and services to inspire and inform customers.
- Analyze and respond to customer needs and preferences to maximize satisfaction and retention.
- Maximize sales while maintaining profitability by effectively steering customers towards top-selling products.
- Support the implementation and maintenance of promotional activities and events in-store and online.
Requirements:
- 2 years of experience in retail sales, preferably in a customer-facing role.
- Familiarity with basic design principles and product knowledge.
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