Sales Experience Manager

7 days ago


Australia beBeeCustomerExperience Full time $17,240 - $24,580

Job Role:

Customer Experience Specialist

About the Job:

As a Customer Experience Specialist, you will play a key role in creating a positive shopping experience for our customers. You will be responsible for providing excellent customer service and sales support in-store and remotely.

Key Responsibilities:

  • Optimize the shopping experience through knowledgeable and attentive customer service to drive sales growth.
  • Build relationships with customers to provide ongoing support and consultative services.
  • Act as an expert and consultant on a broad range of products and services to inspire and inform customers.
  • Analyze and respond to customer needs and preferences to maximize satisfaction and retention.
  • Maximize sales while maintaining profitability by effectively steering customers towards top-selling products.
  • Support the implementation and maintenance of promotional activities and events in-store and online.

Requirements:

  • 2 years of experience in retail sales, preferably in a customer-facing role.
  • Familiarity with basic design principles and product knowledge.


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