Customer Experience Representative

3 weeks ago


Fremantle, Western Australia The NRMA Full time
Job Overview

SIXT Australia is seeking a skilled Customer Experience Agent to join their team at Fremantle. As a key member of the team, you will be responsible for providing exceptional customer service, creating opportunities to make sales, and completing vehicle rentals.

Key Responsibilities
  • Communicate effectively with customers through various channels
  • Manage rental agreements and sales of additional products
  • Organize fleet and maintain a clean and safe working area
  • Meet sales targets and provide excellent customer service
Requirements
  • Flexibility to work a rotating roster during trading hours
  • Exceptional customer service skills and experience
  • Enthusiastic and driven individual with a strong work ethic
  • Excellent verbal and written communication skills
  • Current driver's license and full working rights in Australia
Benefits
  • Competitive hourly rate + shift loadings + monthly incentives
  • Travel discounts and complimentary myNRMA membership
  • Uniform and staff car parking provided
  • ME day - one extra day of paid leave per year
  • Employee Referral Program

SIXT Australia values diversity and inclusivity, creating a workplace where employees feel respected, heard, and valued. If you're a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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