Customer Service Representative

4 weeks ago


Fremantle, Western Australia Officeworks Full time

About Us

At Officeworks, we're passionate about delivering exceptional customer experiences. Our team is the heart of our business, and we're seeking talented individuals to join us in providing top-notch service to our customers.

The Role

We're looking for part-time team members to join our Fremantle store, working across various departments including replenishment and customer service. As a key member of our team, you'll work closely with colleagues to ensure seamless customer service delivery.

Your Responsibilities

  • Provide expert advice to customers on our wide range of products and services
  • Operate as a proud Officeworks brand ambassador, embodying our values and culture
  • Work collaboratively with the team to achieve sales and customer service targets
  • Be available to work 9am-2pm on weekdays, with opportunities to work across various Officeworks locations and progress your career

About You

We're looking for individuals who are passionate about customer service, enjoy working in a fast-paced environment, and take pride in delivering exceptional experiences. If you're flexible, enthusiastic, and committed to excellence, we'd love to hear from you.

Our Culture

At Officeworks, we celebrate our team's uniqueness and offer a supportive, inclusive environment. You'll enjoy flexible working arrangements, generous discounts, and ongoing training and development opportunities to help you grow with us.

What We Offer

  • An inclusive, diverse, and supportive work environment
  • Flexible working arrangements to suit your needs
  • A focus on wellbeing and safety
  • Generous discounts at Officeworks, Bunnings, Kmart, Target, and Catch
  • Ongoing training and development opportunities
  • Industry-leading Growing Families policy

Join Our Community

We're committed to providing a safe and supportive work environment for everyone. We actively encourage applications from all candidates, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community, and people with disabilities.

Next Steps

As part of our recruitment process, you'll complete an online assessment comprising game-based assessments and video interview questions. This will take approximately 20 minutes and must be completed within 48 hours of submitting your application.



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