Senior Site Reliability Engineer

4 weeks ago

Sydney, New South Wales, Australia Dimensional Fund Advisors Full time

About the Role:

The Technology Department at Dimensional Fund Advisors leverages the rapidly evolving state of the art to engineer scalable, innovative, and research-driven solutions to improve our clients' financial lives.

We are seeking a Senior Site Reliability Engineer to join our team to help manage our global investment data technology systems and processes designed to deliver high-quality data to Research, Portfolio Management, Compliance, and Trading business units.

Key Responsibilities:

  • Provide on-call coverage and support for incident and problem resolution, day-to-day activities of Dimensional's global investment and research staff, and help establish support best practices.
  • Partner with various application, client, support, and platform teams across disciplines to facilitate lifecycle management of existing software and infrastructure products and implement automated tests to speed up upgrades and necessary changes in the environment.
  • Establish and implement SLAs, SLOs, SLIs metrics production systems and implement alerting and monitoring to detect and resolve service-level degradations and outages.
  • Apply software engineering mindset to solving production operations management problems. Develop automation to reduce human intervention in existing operational processes.
  • Build a deep understanding of Security controls and audit processes and help administer and manage permissions in the environment. Help run security audits, partner with the Cybersecurity team to provide an excellent audit experience and outcome.
  • Facilitate disaster recovery exercises, automate toil away from the DR test exercises and help reduce the complexity of DR testing.
  • Develop governance on the production environment by developing and maintaining inventory of (software, security, and systems) assets in the production environment. Contribute to building standard release management practices to manage risk introduced by changes. Participate in code and change management reviews.

Requirements:

  • Bachelor's Degree in Computer Science or related field or 5+ years of related job experience in lieu of degree.
  • 3+ years of experience in writing code in languages like C# or Python. Strong experience with Bash, PowerShell, or other scripting languages.
  • 2+ years of experience with data storage, orchestration/scheduling, and pipeline platforms such as MongoDB, SQL Server or Postgres, Airflow and Kafka.
  • 3+ years of experience developing CI/CD pipelines, build tools, configuration management frameworks such as Ansible, Jenkins, Team city etc.
  • 3+ years of experience implementing and using monitoring platforms and solutions, such as Grafana, Kibana, Prometheus, ELK etc.
  • Experience composing and delivering technical presentations or other forms of documentation to various levels of technical and non-technical leaders.
  • Understanding of SDLC, agile software development methodologies, values, and procedures.
  • Understanding of basic systems, network, and data security principles.
  • Strong interpersonal communication, problem-solving, and troubleshooting skills.
  • Ability and willingness to provide on-call support for production processes as needed.

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