Investment and Superannuation Service Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeClientService Full time $60,000 - $102,000

Explore a fulfilling opportunity in the Investment and Superannuation sector with our leading fintech platform.

We are seeking experienced professionals to join our team, focusing on delivering exceptional client service experiences.

The Role:

  • Maintain strong relationships with customers and deliver high-quality service interactions.
  • Apply problem-solving and time management skills to excel in client-facing operations.
  • Contribute to the development of training resources for new features and processes.
  • Create accurate and engaging client communications as required by advisors and managers.

Requirements:

  • A minimum 12 months of customer service experience in superannuation or investments from a contact centre environment.
  • Strong written and verbal communication skills.
  • Ability to work efficiently in a high-volume contact centre setting.
  • Familiarity with platforms and reporting is an asset, but not necessary.

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