Career Opportunities: Port Operations Specialist
2 weeks ago
This role involves being the main point of contact for embarkation and debarkation operations at a port in Sydney. You will work as part of a team responsible for preparing and executing the operation, ensuring high standards of service delivery to achieve guest and client satisfaction.
The successful candidate will be working closely with various cruise lines and their clients in daily operations around Australia. This is a Sydney based role but may involve travel to other exciting destinations within the country.
Key aspects of the job include:
- Being physically present at the port on days of operation to deliver excellent customer and cruise line operational service.
- Handling and arranging operations agreed with our Cruise clients throughout all stages involved in the process.
- Being responsible for the smooth operation from start to end.
- Handling correspondence with clients together with the Supervisor/ Team Manager.
- Closing all invoicing and data loading procedures.
- Keeping constant contact, reserving, and updating providers accordingly.
- Liaising with ships and respective operations onboard teams to review, update and arrange all final details according to pre-approved itineraries.
The position involves days of operation in the port, early starts and demands work during some weekends.
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