Optimize Employee Availability Specialist

2 weeks ago

Brisbane, Queensland, Australia beBeeResourceManagement Full time

**Workforce Planning Specialist Role**

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The Workforce Planning Specialist will lead the development and implementation of workforce planning strategies to optimize employee availability, meet customer demand, and balance business needs. Key responsibilities include:

  • Managing technologies and systems to facilitate high-volume, multi-channel customer interactions.
  • Executing workforce planning strategies to ensure optimal employee availability.
  • Leading, coaching, and developing a team of specialists to foster professional growth and build a high-performing team.
  • Translating complex workforce data into actionable insights to enhance performance, address workforce challenges, and support informed business decisions.

 

Requirements for this role include:

  • Proven ability to inspire and guide a highly technical team, fostering a culture of continuous learning and development.
  • Demonstrated reliability in encouraging teamwork and collaboration.
  • Expertise in leading complex initiatives with a focus on continuous improvement and innovative problem-solving.
  • Ability to acquire thorough knowledge of resource management and ensure the delivery of agreed programs.
  • Excellent communication and interpersonal skills to provide clear, specialist advice and work effectively with diverse groups.

 

This is a temporary relief pool for relieving opportunities over the next 12 months. Applications will remain current for 12 months. The work is licensed under a Creative Commons Attribution 3.0 Australia License.

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