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Ausgrid delivers safe and reliable electricity to millions of homes and businesses across the country. Our organisation is committed to fostering a diverse and inclusive workplace culture, promoting opportunities for Aboriginal and/or Torres Strait Islander peoples, individuals with disability, people from culturally diverse backgrounds, and members of the LGBTQIA+ community.
This role requires a talented individual to contribute to our team's success in achieving our goals. As an Emergency Services Officer, you will be based at the Hornsby depot and will require network travel; a work-use vehicle will be provided.
Your New Role
Emergency Services Officer (EMSO) reports to the Field Manager and provides critical emergency response and diagnostic services to ensure the safety and reliability of the electrical grid. The role operates on a 24/7 rotating shift roster, responding to network incidents such as storms, bushfires, and other emergencies impacting the electrical grid.
As an EMSO, you will prioritise tasks to maximise productivity and ensure optimal use of resources. This includes replacing Low Voltage distribution fuses to maintain the integrity of the network and keep services running efficiently.
Key Responsibilities
- Provide emergency response and diagnostic services to ensure network safety and reliability.
- Prioritise tasks to maximise productivity and efficient use of resources.
- Replace Low Voltage distribution fuses to maintain network integrity.
- Conduct investigations into incidents (electric shocks, fire damage, HV into LV faults).
- Prepare detailed reports and collaborate with emergency services and regulatory bodies during investigations.
- Identify non-conformance in customer installations and complete required reporting to ensure safety and regulatory compliance.
Qualifications and Skills
- Hold a relevant electrical trade qualification – Cert III in ESI Power Systems or equivalent.
- Be qualified Electrical Supervisors Certificate holder.
- Hold a Class C Drivers Licence.
- Have Electrical Safety Rules accreditation and other relevant statutory training.
- Hold WH&S WorkCover – General Induction certificate.
- Have Basic climbing procedures training.
- Demonstrate proven experience and technical expertise in an electrical trade role within the electricity distribution industry including demonstrated experience in customer installations and testing procedures.
- Have sound knowledge of relevant statutes, regulations and procedures such as safe working practices, network standards and codes of practice.
- Demonstrate ability to resolve complex technical and other problems or escalate appropriately.
Benefits
We offer a range of benefits designed to support your financial, health, and personal well-being. Benefits include salary sacrificing on electric vehicles and novated leasing, discounted corporate health insurance, Fitness Passport, and the Fit for Life program.
Application Information
If you require support with your application or reasonable adjustments for the interview process, please contact our Talent team.
Essential Requirements:
Applicants must have full Australian work rights to apply.
