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Merchandise Director

2 weeks ago

Brisbane, Queensland, Australia beBeeDirector Full time $120,000 - $175,000
Job Opportunity

We are seeking an experienced Merchandise Director to lead and support a team of Merchandise Managers responsible for the Automotive Specialist Product Categories.

The successful candidate will be based in Brisbane and report to the Chief Merchandise and Growth Officer, overseeing the effective management and strategic direction of the categories, ensuring continued growth.

Key Responsibilities

  • Develop and implement comprehensive merchandise strategies that support business goals and customer value propositions.

  • Collaborate with executive leadership on long-term planning and annual budgeting processes.

  • Lead and mentor a high-performing merchandising team, fostering a culture of innovation, accountability, and results.

  • Partner cross-functionally with marketing, operations, digital, and finance to align merchandise strategy with customer experience.

  • Oversee the planning and selection of product assortments that meet car parc and customer needs while maximizing profitability and return on investment.

  • Approve ranging decisions, assortment plans, and promotional strategies.

  • Analyse market trends, customer behaviour, and the competitive landscape to make well-informed merchandise decisions.

  • Build and develop strong vendor relationships, leveraging points of competitive advantage to maximise margin and delivery performance.

  • Deliver sales and gross margin and inventory targets.

  • Review and interpret sales data, forecasts, and key performance indicators regularly to identify opportunities and risks and put action plans in place to improve performance.

  • Work closely with merchandise planning and supply teams to optimise availability ensure timely replenishment and appropriate store distribution.

  • Partner with marketing and digital teams to ensure in-store and online presentation reflects the merchandise strategy and brand identity.

  • Maintain consistency across all customer touchpoints with respect to product presentation, pricing, and storytelling.

  • Influence seasonal campaigns, product launches, and key promotional events.

  • Hire and develop merchandise team members, creating succession plans and growth opportunities.

  • Conduct performance reviews, provide coaching and feedback, and drive professional development.

  • Foster a collaborative and inclusive team culture aligned with company values.

Requirements

  • 8+ years of progressive experience in merchandising or product management, with at least 5 years in a senior leadership role.

  • Bachelor's degree in Business, Merchandising, or related field; MBA or advanced degree is desirable.

  • Proven success in managing large-scale merchandise operations in a multi-location or omnichannel retail environment.

  • Experience in Trade/Commercial merchandise organisations.

  • Strong strategic thinking and analytical skills.

  • Deep understanding of category management, and financial planning.

  • Excellent leadership, interpersonal, and communication skills.

  • Results-driven, with strong business acumen and commercial mindset.

Employee Benefits

We are committed to ensuring our people are well looked after. In addition to a rewarding and challenging career, we will provide:

  • Hybrid working model.

  • Staff discounts across the group of Companies.

  • Private health insurance discounts.

  • Employee assistance program.

  • A highly safety conscious work environment.

  • Support for working parents, including parental leave top-up allowance.

  • Paid volunteer leave allowing you to give back to your chosen charity/community organisation.

  • Access to employee platform MOVE, unlocking amazing discounts at top retailers, business announcements, e-cards and employee recognition program.