Senior Product Designer Sydney
4 weeks ago
Dovetail is a pioneering AI-first customer insights hub, dedicated to elevating the quality of every interaction. Our mission is to empower product teams with fast and easy access to customer insights, revolutionizing the development lifecycle.
Job SummaryWe're seeking an ambitious Senior Product Designer to join our Sydney office. As a key member of our design team, you'll be responsible for crafting exceptional experiences, interactions, and solutions that drive user adoption and improve our product for customers.
Key Responsibilities- Advocate for the end user, deeply understanding customer needs, perspectives, and goals through regular customer interactions, research initiatives, and evaluative testing.
- Design solutions across our product experience, balancing customer problems with business goals and technical constraints.
- Contribute to our product vision, facilitating input from engineers, product managers, leadership, and other designers.
- Pair closely with engineers to ensure high-quality product experiences.
- Contribute to our design system, working closely with designers and engineers to create and evolve patterns and components.
- Contribute to our design team culture, helping to scale design rituals and maintain our high quality bar as the product team grows.
- Strong design experience, preferably in B2B, cloud software.
- Breadth of skills across the design process, including product discovery, visualisation, prototyping, and solution delivery.
- Excellent communication skills, with the ability to convey opinions, thoughts, and feelings with teammates and customers.
- Attention to detail, with a high quality bar and a passion for enhancing customer experiences.
- Pragmatism, with the ability to navigate ambiguity and shifting deadlines.
- Highly collaborative working style, with experience working closely with adjacent roles.
- Stakeholder management, with the ability to communicate product and design visions to stakeholders.
- A great attitude, with a sense of urgency, risk, and uncertainty about the future.
- Equity for everyone, with competitive salaries and the opportunity to grow with the company.
- Equal parental leave, with 20 weeks of paid leave to support new parents.
- Modern and pet-friendly offices, with a focus on work-life balance.
- Flexible work arrangements, with the option to work remotely or in the office.
- Professional development opportunities, with access to courses, conferences, and training.
- Extra paid days off, with the option to take ad-hoc KitKat days.
- Health and wellness support, with access to Employee Assistance Programs.
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