
HR Administrative Specialist
2 days ago
As a vital member of our team, you will play a key role in ensuring our colleagues have the necessary tools to deliver an exceptional guest experience.
Key Responsibilities:
- Manage administrative processes and IHG people technology, guaranteeing payroll deadlines are met and supporting new starter onboarding.
- Collaborate with leaders and external payroll teams, facilitating contract development and driving compliance with onboarding procedures.
- Monitor budget expenditure, conduct audits, and assist in supplier management and payment processing.
- Deliver exceptional internal customer service, particularly during peak periods, while efficiently managing HR supplies and external stock providers.
- Act as the HR team's first point of enquiry for a range of HR & Payroll related questions from hotel colleagues and leaders.
- Support the planning, preparation, and execution of colleague events and IHG engagement initiatives.
Essential Skills and Qualifications:
- Strong administration skills, with proficiency in Microsoft Office suite, Excel, Canva, and databases.
- Excellent communication and interpersonal skills, with the ability to guide, confidentially influence, and build professional rapport with department managers, leaders, and colleagues.
- Ability to work autonomously, be proactive, and take accountability for workload.
- Attention to detail and accuracy in all work.
- Tertiary studies in Human Resources, Training, or Business Administration preferred.
- Previous HR experience within the Hotel Industry or within Tourism and Hospitality desired.
- Fluent in English language; extra language skills would be great but not essential.
- Impeccable grooming standards and good personal hygiene.
- Full working rights within Australia with no restrictions.
What We Offer:
- A competitive salary that rewards your hard work.
- A wide range of benefits designed to help you live your best work life.
- Impressive room discounts.
- The best training in the business.
- Lifelong development programs.
- IHG career milestone celebrations.
- Transfer of leave entitlements as you move and grow with IHG.
Our Mission:
We strive to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work.
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