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Sydney, New South Wales, Australia Woolworths Group Full timeSenior Customer Insights AnalystAs a Senior Customer Insights Analyst at Woolworths Group, you will play a key role in delivering high-quality customer-centric reporting and strategic advice to drive business growth. The successful candidate will have a passion for driving customer experience and a strong analytical mindset, with advanced proficiency in SQL...
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Senior Insights Analyst
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Sydney, New South Wales, Australia Woolworths Full timeAbout the RoleWe are seeking a highly skilled Senior Insights Analyst to join our team at Woolworths Group. As a key member of our data-driven organization, you will play a critical role in driving business decisions through data analysis and insights.Key ResponsibilitiesDevelop and implement performance measurement frameworks to drive business...
Senior Customer Insights Analyst
2 months ago
We are seeking a highly skilled Senior Customer Analyst to join our Group Customer Analytics team. As a key member of our team, you will be responsible for delivering high-quality customer-focused reporting and providing strategic advice to support business decision-making.
Key Responsibilities- Develop and maintain complex data analysis and reporting to inform business strategy
- Collaborate with cross-functional teams to identify business opportunities and drive customer-centric initiatives
- Design and implement data visualisation tools to communicate insights and recommendations to stakeholders
- Manage multiple projects and priorities, ensuring timely delivery and high-quality results
- Build and maintain strong relationships with key stakeholders, including business leaders and customer-facing teams
- Advanced proficiency in SQL and data visualisation tools (e.g. Tableau, Power BI)
- Excellent stakeholder management and communication skills
- Proven ability to work in a fast-paced environment and manage multiple priorities
- Strong analytical and problem-solving skills, with a focus on customer-centric solutions
- Passion for driving customer experience and commitment to the Woolworths Group purpose
As a Senior Customer Analyst at Woolworths Group, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences. We offer a range of benefits, including:
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Flexible work arrangements and a supportive work environment
- Access to cutting-edge technology and tools
- Recognition and rewards for outstanding performance
Woolworths Group is a leading retailer in Australia and New Zealand, with a purpose to create better experiences together for a better tomorrow. We are committed to diversity, equity, and inclusion, and strive to create a workplace where everyone feels valued and empowered to succeed.
