Patient Service Representative

7 days ago

Gold Coast, Queensland, Australia beBeeCustomerService Full time $40,000 - $60,000

A rare opportunity to work with a well-established medicinal organisation.

**Your new role**

As a Patient Service Representative, you are responsible for providing patients with seamless customer service. You will have an eye for detail and focus on speed and accuracy when scheduling appointments and entering client information into numerous customer management systems.
- Maintain a high level of patient service and care while operating in a dynamic fast-paced environment
- Work efficiently and productively in a team environment with attention to detail for data integrity
- Accuracy when responding to enquiries
- Manage correspondence efficiently in an efficient timeframe
- Handle sensitive information and respond to patients with care

**What you'll need to succeed**

To be successful in this position, you will have excellent communication skills and a strong call centre background. You will enjoy a stimulating, fast-paced role and be both proficient and accurate with the input of data. You will have the ability to engage with a variety of personalities and respond to sensitive information, whilst providing an exceptional level of customer service and care.

**What you'll get in return**

This role will give you the opportunity to work in a rewarding position with Monday-Friday working hours. You will work in a close-knit team who promotes development of their staff and provides training and ongoing support.

**Key responsibilities include:**

  • Scheduling appointments and entering client information into customer management systems
  • Maintaining a high level of patient service and care
  • Managing correspondence efficiently
  • Handling sensitive information and responding to patients with care

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