Patient Services Assistant

Overview

Join to apply for the Patient Services Assistant role at Ramsay Health Care

We are seeking a dedicated and compassionate Patient Care Assistant (PCA) to join our team on a part-time basis (63 hrs per fortnight), supporting patients across multiple hospital departments.

In this rewarding role, you will play a key part in ensuring patient comfort, dignity, and safety while helping to maintain the smooth operation of the hospital. This position is ideal for someone with a Certificate III in Aged Care or Health Services who is passionate about delivering high-quality care in a supportive and fast-paced environment.

Responsibilities

• Provide direct patient care, assisting with daily activities such as bathing, dressing, feeding, and mobility.
• Safely transport patients as required.
• Support clinical teams by monitoring vital signs, assisting with ECGs, and recording accurate observations.
• Contribute to a safe and welcoming environment, always prioritising patient wellbeing and comfort.

Key Responsibilities

• Assist clinical staff in providing high-quality care and patient support.
• Provide safe patient transport using hospital-approved equipment and vehicles.
• Assist patients on admission and ensure they are settled comfortably.
• Maintain cleanliness and hygiene in patient rooms and shared areas, in line with infection control standards.

About You

You thrive in a busy hospital setting, adapt quickly to changing demands, and consistently uphold the highest standards of care and professionalism. You are empathetic, reliable, and a strong team player, committed to ensuring positive experiences for patients and their families.

To be successful, you will have

• Certificate III in Aged Care, Health Services, or Care Support (desirable).
• Experience working in a clinical hospital setting.
• Strong understanding of infection control, manual handling, and hospital safety procedures.
• Proven ability to work both independently and as part of a multidisciplinary team.
• Excellent time management and interpersonal skills.

Desirable qualifications and experience

• Certificate IV in Health Services Assistance.

What's in it for you?

• Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
• Discounts: Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you'll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
• Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.
• Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
• Please note: Not all casual employees are eligible

The Hospital

The Southport Private Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of 'People Caring for People' since 1964.

Requirements

• Must provide a National Police Check conducted within the previous 12 months
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered. For enquiries, please contact Claudia Dorelay Gomez, via email, GomezC@ramsayhealth.com.au

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com

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