Workforce Operations Specialist

19 hours ago

Perth, Western Australia beBeeWorkforce Full time $55,580 - $83,340

Job Title: Workforce Support Officer

About the Role

We are seeking a highly organized and detail-oriented individual to join our team as a Workforce Support Officer. The successful candidate will be responsible for ensuring site rosters are consistently staffed, managing daily roster variations, and coordinating shift replacement for casual pool staff and agency utilization.

Key Responsibilities
  • Site Rostering: Ensure that site rosters are consistently staffed to a high level as per MCT and AN ACC requirement to provide reliable service delivery to residents.
  • Roster Management: Actively manage daily roster variations and coordination of shift replacement for casual pool staff and agency utilisation (booking and procurement processes).
  • Casual Pool Competencies: Ensure that casual pool competencies are up to date.
  • Training Coordination: Arrange for face-to-face trainings with ALTI (Amana Living training institute) e.g., Manual Handling.
  • Pay Run and EFTs: Pay run and EFTs. Raising pay queries where appropriate.
  • System Support: Liaise with software service desk (Tambla) to resolve any glitches in the system.
  • Leave Management: Ensure leave is taken for staff with leave liabilities reflected in workforce reports in line with EBA.
  • Reporting: Prepare reports on unplanned changes to rosters and flag patterns to sites with recommendations to address.
Requirements

To be successful in this role, you will need to possess excellent organizational skills, attention to detail, and the ability to work independently. You should also have strong communication and interpersonal skills, with the ability to liaise effectively with staff, managers, and external stakeholders.

Benefits

This role offers a range of benefits, including the opportunity to work in a dynamic and supportive environment, with a focus on providing exceptional care and support to residents. You will also have access to ongoing training and development opportunities, to help you grow and succeed in your career.

Other Information

Please note that this role is subject to a 90-day probationary period. You will also be required to undergo a police clearance check and obtain any necessary certifications or qualifications prior to commencing employment.

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