Operations Systems Specialist

6 days ago

Canberra, ACT, Australia beBeeTechnician Full time $90,000 - $120,000
Job Title: Operations Technician

We are seeking a skilled Operations Technician to join our team. As an Operations Technician, you will play a critical role in ensuring the smooth operation of our technology infrastructure.

In this role, you will be responsible for providing technical support to our customers, troubleshooting issues, and implementing solutions to resolve technical problems.

You will also have the opportunity to work with multiple software and hardware technologies in a fast-paced environment, developing your skills and expertise.

This is an excellent opportunity for someone who enjoys working in a dynamic environment and has strong technical skills.

  • Technical Support:
    • Provide technical assistance to customers via phone, email, or in-person
    • Troubleshoot issues and implement solutions to resolve technical problems
  • Hardware and Software Maintenance:
    • Install, configure, and maintain computer hardware and software systems
    • Perform regular maintenance tasks to ensure system uptime and performance
  • Continuous Learning:
    • Stay up-to-date with the latest technology trends and advancements
    • Participate in training programs to enhance technical skills and knowledge
Benefits

We offer a competitive salary and benefits package, including:

  • Medical, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Generous paid time off policy
Requirements

To be considered for this role, you must have:

  • A high school diploma or equivalent
  • At least 2 years of experience in a technical support role
  • Strong problem-solving skills and attention to detail
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Excellent communication and interpersonal skills

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