
Complaint Resolution Specialist
4 days ago
We are seeking a skilled professional to fill the position of Complaints Officer.
About the Role:This role is responsible for managing and resolving complaints in a fair and respectful manner. You will use your strong communication and problem-solving skills to collaborate with stakeholders, document findings clearly, and contribute to a supportive environment.
Key Responsibilities:- Collaborate with stakeholders to resolve complaints
- Document findings clearly and accurately
- Contribute to a supportive and respectful environment
- Proven experience managing complaints in a health or NGO setting
- Excellent oral and written communication skills
- Strong conflict resolution and de-escalation skills
- Well-developed analytical and problem-solving abilities
- Maintain accurate records and prepare detailed reports
- Build positive working relationships with internal and external stakeholders
- Remain calm under pressure and maintain objectivity throughout complaint handling
- Current Blue Card
- Competitive salary package
- Annual Leave Loading of 17.5%
- Four (4) week annual leave
- Access to Employee Assistance Program
- Opportunities for professional development and networking events
- Uniform Provided
-
Complaints Resolution Specialist
5 days ago
Ipswich, South Dakota, Australia beBeeComplaints Full time $85,000 - $105,000Complaints Resolution SpecialistWe are seeking a dedicated professional to join our team as a Complaints Resolution Specialist.About the RoleIn this important position, you will utilise your strong communication and problem-solving skills to manage and resolve complaints with empathy and professionalism, ensuring positive outcomes for all involved.Proven...
-
Complaint Resolution Specialist
6 days ago
Ipswich, South Dakota, Australia beBeeComplaint Full time $85,000Complaints resolution professional sought for health and community services organisation">Established in the heart of a rapidly growing region, our organisation provides comprehensive integrated services to support the wellbeing of Aboriginal and Torres Strait Islander peoples. We're looking for a dedicated individual with experience in complaint management...
-
Complaints Officer
4 days ago
Ipswich, South Dakota, Australia Kambu Health Full timeOverviewAboriginal and Torres Strait Islander community-controlled health provider in one of the fastest-growing regions in AustraliaA strong sense of community & inclusionA career that makes a differenceAt Kambu Health, we pride ourselves on being an organisation where the best people come to do their best work for our community.Kambu Health stands as a...
-
Complaints Officer
5 days ago
Ipswich, Australia Kambu Health Full timeAboriginal and Torres Strait Islander community-controlled health provider in one of the fastest-growing regions in AustraliaA strong sense of community & inclusionA career that makes a differenceAt Kambu Health, we pride ourselves on being an organisation where the best people come to do their best work for our community.Kambu Health stands as a proud...
-
Complaints Officer
4 days ago
Ipswich, Australia Kambu Health Full timeOverviewAboriginal and Torres Strait Islander community-controlled health provider in one of the fastest-growing regions in AustraliaA strong sense of community & inclusionA career that makes a differenceAt Kambu Health, we pride ourselves on being an organisation where the best people come to do their best work for our community.Kambu Health stands as a...
-
Complaints Officer
6 days ago
Ipswich, South Dakota, Australia Kambu Health Full timeAboriginal and Torres Strait Islander community-controlled health provider in one of the fastest-growing regions in AustraliaA strong sense of community & inclusionA career that makes a differenceAt Kambu Health, we pride ourselves on being an organisation where the best people come to do their best work for our community.Kambu Health stands as a proud...
-
Healthcare Dispute Resolution Specialist
3 days ago
Ipswich, South Dakota, Australia beBeeComplaint Full time $95,000 - $120,000Aboriginal and Torres Strait Islander communities trust Kambu Health to provide culturally safe healthcare services in one of Australia's fastest-growing regions.A strong sense of community and inclusion defines our organisation.Our commitment to promoting cultural authority, enhancing wellbeing, and improving health outcomes for Aboriginal and Torres...
-
Dispute Resolution Specialist
6 days ago
Ipswich, Australia beBeeComplaints Full time $85,000 - $112,000Job SummaryThe ideal candidate will possess strong communication and problem-solving skills to effectively manage and resolve complaints with empathy and professionalism.This important role involves collaborating with stakeholders, documenting findings clearly, and contributing to process improvements in a supportive and respectful environment.
-
Resolving Concerns Specialist
4 days ago
Ipswich, South Dakota, Australia beBeeComplaints Full time $80,000 - $90,000Job SummaryComplaints Officer is a pivotal role that requires strong communication and problem-solving skills to manage and resolve complaints with empathy and professionalism.The ideal candidate will have experience in health or NGO settings, excellent oral and written communication skills, and the ability to listen actively and tailor messages to diverse...
-
Customer Service Representative
3 days ago
Ipswich, Australia beBeeComplaints Full time $85,000 - $114,159About this roleThis is a fantastic opportunity to leverage your communication and problem-solving skills in managing and resolving complaints with empathy and professionalism, ensuring positive outcomes for all parties involved.Proven experience in complaint resolution within a healthcare or non-governmental organisation setting.Excellent verbal and written...