Strategic Property Leadership Role

2 days ago

Cleveland, Queensland, Australia beBeeLeadership Full time $120,000 - $150,000
Head of Property Operations Manager

This pivotal leadership role is suited to an experienced property management professional who thrives on performance, innovation and people development.

  • Lead, mentor and empower a team of senior property managers, assistant property managers, leasing consultants and support staff to drive business improvement, foster a thriving team culture and deliver market-leading outcomes across the department.

Key Responsibilities:

  • Design and execute strategic initiatives to grow and enhance the property management division.
  • Oversee daily operations ensuring legislative compliance and service excellence.
  • Drive a high-performance culture focused on KPIs, client satisfaction and accountability.
  • Collaborate with senior leadership on systems technology and customer journey improvements.
  • Identify and implement opportunities for innovation automation AI and service upgrades.
  • Manage departmental budgets staffing and performance reporting.
  • Champion learning coaching and career progression within the team.
  • Resolve complex landlord and tenant matters with professionalism and authority.

About You:

  • You are a dynamic strategic and values-driven leader who thrives on building high-performing teams and cultivating a culture people are proud to be part of.
  • To be successful in this role you will bring:
    • 10+ years of experience in real estate or a similar industry with deep operational and legislative knowledge.
    • Experience managing property portfolios of 1000+ residential properties.
    • A minimum of 5 years in a senior leadership role guiding and inspiring large high-achieving teams.
    • A passion for people culture and creating an environment where individuals feel supported valued and motivated to excel.
    • A proven ability to lead with authenticity energy and vision – you don't just manage you empower.
    • Experience developing and delivering business strategies that drive growth operational improvement and team engagement.
    • Strong financial acumen including budgeting forecasting and performance analysis.
    • A natural ability to unite people around a shared purpose and align culture with business goals.
    • Natural energy-bringer – you lift the room inspire those around you and lead with enthusiasm and purpose.
    • Formal qualifications in real estate business or leadership preferred but not essential.
    • A track record of embracing technology and innovation to enhance client service efficiency and team capability.
    • Experienced across multiple real estate networks or operational models bringing adaptability and strategic insight.
    • Strong commercial acumen with a results-oriented mindset and a passion for operational improvement.
    • Exceptional communication conflict resolution and stakeholder engagement skills.
    • Deep understanding of Queensland residential tenancy legislation and compliance requirements.
    • Hands-on experience with PropertyMe Inspection Express Tapi 2Apply and Inspect Real Estate.
    • A relentless commitment to excellence professional development and raising the bar in property management.
    • Current Queensland Real Estate Licence essential.

What We Offer:

  • The opportunity to lead one of the largest and most forward-thinking property management teams in the region.
  • Access to modern tools robust systems and a well-resourced operational environment.
  • A collaborative and empowering workplace culture.
  • Competitive remuneration with performance-based incentives.
  • Ongoing professional development and leadership coaching.

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