Strategic Technology Leadership Position

The Senior Director of Technology is responsible for leading the business unit to drive consolidated roadmaps, tracking, and delivery of all technology projects.

• Aligns technology execution with business outcomes
• Drives roadmaps including moving environments onto a company-wide standard
• Owns communication and change management for large initiatives
• Ensures that key initiatives are prioritized, executed, and ROI measured effectively
• Tracks project progress and financials against approved roadmap
• Oversees enterprise application development, platform modernization, and digital product delivery in alignment with business strategy.

This role requires the ability to collaborate with and influence multiple stakeholders to develop and deploy robust enterprise-wide technology projects to meet long-term business goals.

• Partners with technology leadership and other executives to define and communicate the long-term technology roadmaps aligned with the company's business goals and market opportunities
• Leads planning efforts to ensure that technology investments are future-proof, scalable, and capable of supporting business growth and transformation
• Identifies emerging technologies and industry trends, advising leadership on their potential impact on the business and shaping the organization's technology roadmap
• Develops and maintains comprehensive, technology road maps that align with both current and future business needs
• Drives the planning and prioritization of key technology initiatives across the organization, ensuring that resources are optimally allocated and aligned with strategic goals
• Works with business units to understand their strategic objectives and translates those into actionable technological plans and solutions
• Oversees the portfolio of technology projects, ensuring alignment with business outcomes and proper resource allocation
• Evaluates project performance, tracks key performance indicators (KPIs), and adjusts course as necessary to ensure timely delivery and alignment with overall strategy
• Identifies risks within the portfolio and collaborates with project managers and business leaders to mitigate or resolve issues

Cross-functional Collaboration:

• Fosters close collaboration between the technology team and other business units (e.g., Product, Operations, Marketing, Sales) to ensure alignment and successful execution of technology initiatives.
• Acts as a liaison between technical and non-technical teams, ensuring clear communication of technology strategy and priorities to senior business leaders.
• Works closely with product management, business units, and software engineering leaders to define and deliver technology roadmaps.
• Drives integration of technological initiatives across the business, ensuring that systems and processes work cohesively to support overall business objectives.
• Works closely with Procurement and Finance team to develop and manage the technology budget, ensuring effective allocation of resources to strategic priorities.
• Analyzes the financial impact of technology initiatives, providing recommendations on investment and cost optimization strategies.
• Ensures the effective management of technology investments to deliver maximum return on investment (ROI).

Metrics & Reporting:

• Develops a set of key metrics and performance indicators to track the progress and success of technology initiatives and investments.
• Provides regular strategic updates to the CTO, executive leadership, and other stakeholders, using data and analytics to communicate progress, risks, and outcomes.
• Uses insights from reporting and metrics to refine strategy and drive continuous improvement across the organization.

Mergers & Acquisitions (M&A) Strategy:

• Supports the CTO and leadership team in M&A activities by evaluating potential technology synergies, assessing integration opportunities, and providing strategic guidance on technology-related aspects of acquisitions.
• Leads the development of integration plans that align acquired technologies with the broader organizational strategy.

Communication and Change Management:

• Leads change management activities required to roll out and adopt technology projects to ensure effective return on investment.
• Drives communication to ensure stakeholders across the portfolio of companies are kept aware of the latest developments and buy into the technology project impacts.

Required Skills & Qualifications

• Forward-thinking strategist skilled in devising and operationalizing a technology strategy across multiple operating entities
• A storyteller who translates technical concepts into business terms and articulates the value of technology investments to stakeholders.
• Commitment to upholding the highest standards of integrity and accountability in managing the organization's technology.
• Flexible and adaptable to respond to evolving technology challenges and organizational needs.
• A change agent that fosters a culture of innovation and continuous improvement, encouraging experimentation, and adapting to evolving circumstances and environment.
• An authentic and tenacious leader who leans in to partnering with peers and is a collaborative team leader who is steadfast in leading by example.
• Exemplary organizational skills coupled with proactive initiative-taking meticulous attention to detail, and adept time management, flourishing in a dynamic and rapidly evolving environment.
• Proven track record in software architecture, product engineering leadership, and enterprise platform delivery.
• Acts as a culture ambassador, living our organizational values.
• Experience Managing Onshore and Offshore Teams: Proven ability to lead and manage both onshore and offshore teams, ensuring seamless collaboration and execution of technology projects. This includes strategic oversight, cross-cultural leadership, communication and coordination, performance management, resource allocation, and risk management.
• Willing to work onsite in Cleveland two days/week (Hybrid).

Education and Experience

• Proven experience 15+ years in project management, strategy, communication, and operations in a technology-driven global organizations
• Experience driving internal development teams and external partners to deliver business outcomes using agile methodologies
• Strong understanding of technology project lifecycles, portfolio management, and best practices in delivering large-scale technology initiatives
• Strong understanding of financial management, including budgeting, ROI analysis, and investment prioritization for technology projects.
• Experience with vendor management in an outsourced or managed service environment
• Experience with M&A or PE environment desirable
• Exceptional analytical skills, with the ability to track and report on roadmaps, business cases, and ROI
• Strong leadership with the ability to influence and collaborate with cross-functional teams across different geographical locations
• Excellent communication skills, with the ability to effectively present complex information to senior executives and stakeholders
• Bachelor's degree in computer science, Engineering, Business Administration, or a related field

Other

• Limited US travel to major hubs is required.