Reliability Expert

4 weeks ago


Melbourne, Victoria, Australia Firesoft People Full time

Mindtree Firesoft People is seeking a skilled Reliability Expert to join our team in Australia. This exciting opportunity involves maintaining and developing the reliability, scalability, and performance of our customers' platforms and infrastructure.



The ideal candidate will possess a strong background in software development, systems engineering, and networking. As a Reliability Expert, you will be empowered to drive technical resolutions across the stack from application through to hardware, ensuring seamless service delivery to our customers.



Key responsibilities of this role include:




  • Providing relief and sustainable resolution to issues within infrastructure
  • Proactively preventing repeatable issues through software development and system design
  • Driving initiatives with partner teams to improve the reliability and performance of the infrastructure
  • Owning the resolution of issues in our customers' environments


In return, you will enjoy a range of benefits, including flexible working arrangements, opportunities for personal development, and a collaborative work environment that values curiosity and teamwork.



This role requires Australian citizenship due to large programs of work with government clients.



As a leading Reliability Expert on our SRE team, you will play a critical role in driving the operability of our platform, reducing incidents, and minimizing Mean Time To Resolve (MTTR).



We are committed to creating a culture of intolerance to manual activity, resulting in a highly automated environment that delivers scalable solutions.



Apply now to join our team as a Reliability Expert and take the first step towards a rewarding career with Mindtree Firesoft People.



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