Regulatory Change Specialist
3 hours ago
We are seeking a highly skilled Regulatory Change Lead to join our team. As a key member of the organization, you will be responsible for steering the Consumer business through the ever-evolving landscape of regulatory and compliance changes.
This dynamic role involves overseeing the identification, assessment, planning, and implementation of these changes as well as proactively monitoring developments in the energy and telecommunications sectors. You will interpret their impact on the business and guide cross-functional teams to implement practical and compliant solutions.
The Regulatory Change Lead ensures that business goals are in harmony with regulatory strategies while fostering a culture of regulatory awareness across the organisation. This is an exciting opportunity to make a significant impact and drive the business forward in a compliant and strategic manner.
Key Responsibilities:- Stay informed about new and changing legislation, government policy positions, and industry trends in both the energy sectors.
- Provide early intelligence and insights on proposed changes to influence internal planning.
- Work closely with the Regulatory Affairs team to ensure business and advocacy positions align.
- Conduct end-to-end assessments of regulatory impacts including risks, opportunities, and process or system changes required.
- Translate regulatory obligations into actionable operational and procedural guidance tailored for different business units.
- Develop high-quality reports and visual presentations for senior stakeholders to support decision-making.
- Represent the Consumer business at external regulatory or industry forums and working groups.
- Maintain effective relationships with regulatory bodies and industry associations to anticipate developments.
- Collaborate with Consumer business teams (e.g., billing, product, sales, collections, etc.) and group functions (e.g., Legal, Risk, Regulatory Affairs) to ensure shared understanding and buy-in.
- Partner with IT and project squads to embed compliance into system design and delivery.
- Ensure that technology enhancements meet regulatory requirements and business expectations.
- Support training and communications initiatives to ensure all impacted employees are informed and equipped.
- Perform change impact assessments (people, process, systems), identify risks, and develop mitigation strategies.
- Collaborate on sequencing and prioritisation of the regulatory pipeline.
- Lead or support change implementation including communication, training, and ongoing monitoring of adoption.
- Champion awareness of regulatory responsibilities across the business.
- Provide subject matter expertise to address staff questions, and coordinate training programs where needed.
- Regularly update compliance documentation and internal procedures to reflect new requirements.
- Identify and implement opportunities to improve how the organisation manages regulatory change.
- Contribute to continuous improvement of the regulatory change roadmap and governance framework.
This role requires a strong understanding of Australian energy regulations and regulatory bodies (e.g. AER, ESC, ACCC, etc.). The ideal candidate will have 5+ years' experience in regulatory change, compliance, legal, or risk within the energy industry.
Benefits include diverse and dynamic teams with a supportive and inclusive culture, comprehensive ongoing training, flexible hours, generous discounts, competitive leave benefits, and health and wellness offerings.
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