Parts Specialist
2 weeks ago
We are seeking an experienced Parts Interpreter to join our team at Northeast Auto Group. As a key member of our team, you will play a crucial role in assisting customers and technicians in identifying and sourcing the right parts from various cars and brands.
Key Responsibilities:- Customer Service: Provide exceptional customer service by assisting customers in identifying and sourcing the right parts, answering inquiries, and offering technical advice when needed.
- Parts Identification: Use your expertise to accurately identify parts, components, and specifications based on customer descriptions, part numbers, and reference materials.
- Order Processing: Process customer orders efficiently and accurately, ensuring that the correct parts are selected and ordered.
- Inventory Management: Monitor and manage parts inventory, ensuring stock levels are sufficient to meet customer demand.
- Industry Knowledge: Stay updated on the latest industry trends, product developments, and technical information related to the parts you deal with.
- Record Keeping: Maintain accurate records of customer interactions, orders, and inventory management.
- Team Collaboration: Work closely with other team members, including sales, technicians, and suppliers, to ensure a seamless customer experience.
We are looking for a motivated and customer-focused individual who is passionate about delivering exceptional service. You will have previous experience as a parts interpreter/advisor or related field, knowledge of the automotive industry, and proficiency in using computer software and inventory management systems.
Requirements:- Previous experience as a parts interpreter/advisor or related field
- Knowledge of the automotive industry
- Proficiency in using computer software and inventory management systems
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Automotive Parts Specialist
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