Consumer Business Team Member

3 days ago


Melbourne, Victoria, Australia Richmond Football Club Full time

We are seeking an experienced Customer Service and Sales Professional to join our Consumer Business team as a Membership Acquisition and Retention Officer. This role will play a key part in our retention strategy, ensuring that our members receive the highest level of service and support.

As a member of our team, you will be responsible for managing customer relationships, resolving queries, and promoting our membership products. You will also assist in the development and execution of acquisition campaigns, identify upselling opportunities, and drive lead generation to grow the membership base.

This is a fantastic opportunity to join a dynamic and growing team, working with a leading AFL club. A competitive salary of around $65,000 - $80,000 per annum, depending on experience, is on offer for this full-time position, which includes match days, Club events, and additional events. We offer a range of benefits, including flexible working arrangements and professional development opportunities.



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