Computer System Specialist

2 days ago

Adelaide, South Australia beBeeCustomer Full time $60,000 - $80,000

Job Title:

IT Support Professional

Overview:

We are seeking an experienced and skilled IT Support Professional to join our team. As a key member of the IT department, you will play a vital role in ensuring the smooth operation of our computer systems and providing exceptional customer service to our guests.

Key Responsibilities:

  • Provide first-line technical support, troubleshooting, and maintenance of systems and devices to ensure high customer satisfaction.
  • Maintain client systems to ensure optimal performance with minimal downtime.
  • Install and configure computer hardware, software, operating systems, networks, printers, and scanners.
  • Set up user accounts and workstations, diagnose, repair, and replace faulty equipment as required.
  • Accurately document, track, and reproduce issues. Assist with IT asset inventory, tracking hardware and software allocation, and updating records as needed.
  • Perform other duties as assigned by the IT Manager or members of the Management Team.

Workplace Health & Safety (WHS) Practices:

  • Follow and comply with Work Health Safety policies, procedures, and guidelines.
  • Correctly use all safety and personal protective equipment.
  • Act as a role model by demonstrating safe work behaviours.
  • Report WHS incidents, injuries and safety activities to your direct Manager and First Aid at the time it occurs.
  • Promote proactive hazard/near miss reporting. Report any hazards or near-miss incidents to your direct Manager and the People & Culture Director.
  • Attend Work Group Meetings to discuss and promote safety.

Required Skills and Qualifications:

  • Tertiary qualifications in IT or working towards.
  • Fluent English language skills.

Benefits and Opportunities:

  • Award-winning company culture.
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.

How to Apply:

  • Send your resume and cover letter to the email address listed on our website.

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