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Customer Success Advocate

1 week ago


Melbourne, Victoria, Australia Auror Full time
About Us
Auror is a pioneering company in the retail industry, dedicated to empowering retailers and law enforcement to combat theft and Organised Retail Crime. With a global presence, we've been working with some of the world's largest retailers across multiple regions.

We're passionate about making a difference and reducing crime through innovative technology. Our mission is to connect people and intelligence to create safer communities.

About the Role
This role plays a critical part in our mission by building strong relationships with our customers. As a Customer Success Manager, you will partner with key stakeholders to ensure our customers are achieving their goals and seeing real crime reduction outcomes from using our platform.

Through strategic engagement, project management, and training, you will drive customer success and help us deliver on our promise of reducing crime and harm in retail communities.