Australian Service Professional
1 week ago
We are seeking a Service Coordinator to join our team in Preston, VIC. This role is ideal for someone who enjoys coordinating multiple moving parts and ensuring customers receive an exceptional experience from start to finish.
Role: Service CoordinatorAs the link between Projects & Service teams, customers, and suppliers, you will:
- Coordinate resources for installation, commissioning, maintenance, and remedial works
- Work closely with management to plan priorities and allocate resources effectively
- Provide engineers and technicians with the right information, tools, and arrangements to start and complete work
- Maintain service schedules, oversee after-hours rosters, and manage the service escalation process
- Respond to RFIs and RFQs, prepare service reports, and follow up on quotes and invoicing
- Monitor service performance to ensure projects are completed on time and within budget
You are a proactive coordinator with strong attention to detail and the ability to juggle competing priorities without breaking a sweat.
- Experience in sales, project management, or customer service
- Strong organisational skills and the ability to meet deadlines
- Excellent communication, negotiation, and interpersonal skills
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