Store Leadership Opportunity in Retail Excellence

6 days ago

Sydney, New South Wales, Australia Specsavers Full time
About the Role

As a Store Manager at Specsavers, you will play a key role in leading and inspiring a team to deliver exceptional customer service and drive sales.

Key Responsibilities:

  • Provide front of house support to Retail Partners by managing daily operations of the store and embedding company values.
  • Implement roster changes and drive sales through Key Performance Indicators (KPIs).
  • Coach and develop the retail team in delivering exceptional customer service.
  • Assist the retail team with customer service, pre-testing, and dispensing.
  • Support the Retail Director in complaint resolution.
  • Maintain store presentation standards and stock management.
Skills and Qualifications

We are looking for a motivated and experienced leader who possesses:

  • Strong Management Skills: Proven ability to multitask between operational responsibilities while developing a large team.
  • Practical Abilities: Evaluating and implementing new measures to enhance store performance. Optical experience is expected, and credentials for Optical Dispensing are preferred.
  • Teamwork: Encouraging and motivating the team throughout their development journey.
  • Proactivity: An efficient response to changing circumstances and delegating tasks effectively.
About Specsavers

Specsavers has been dedicated to improving lives through better sight since 1984, with a focus on eliminating preventable vision loss and blindness. We proudly support the Fred Hollows Foundation in providing equal eye health opportunities for First Nations communities.

With compassion at the heart of everything we do, we strive towards empowering our employees, customers, and communities to live their lives to the fullest. As an accredited 'Great Place to Work' for the third year in a row, we provide an unrivalled career development plan focused on improving today for a better tomorrow.

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