ICT Infrastructure Specialist

2 weeks ago

Canberra, ACT, Australia beBeeIT Full time $82,459 - $93,151

**ICT Client Services Role Opportunity**

We are seeking an experienced ICT client services professional to join our team in a temporary capacity, with the possibility of extension and/or permanency.

The ideal candidate will be responsible for providing first-line technical support to users, ensuring seamless operation of telecommunications systems, resolving hardware and software issues, and maintaining IT infrastructure.

This is a fantastic opportunity for individuals who thrive in dynamic environments and possess excellent problem-solving skills, strong communication abilities, and a passion for delivering exceptional service.

Key Responsibilities:

  • Technical Support: Provide timely and effective assistance to hospital staff and visitors on various ICT-related matters.
  • Infrastructure Management: Maintain servers, network devices, and end-user equipment to ensure optimal performance and reliability.
  • Issue Resolution: Promptly resolve hardware and software issues, minimizing downtime and inconvenience.
  • Telecommunications: Ensure seamless operation of telecommunications systems, including voice and data networks.

Requirements:

  • Candidate Qualifications: Relevant qualifications and experience in an ICT client services role, with a strong understanding of IT infrastructure and telecommunications.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Problem-Solving: Strong problem-solving and analytical skills, with the ability to troubleshoot complex issues.
  • Teamwork: Ability to work independently and as part of a team, contributing to a positive and collaborative work environment.

Benefits:

  • Competitive Remuneration: Attractive salary package, offering competitive remuneration and excellent working conditions.
  • Professional Development: Opportunities for growth and professional development, with access to training and development programs.
  • Flexible Work Arrangements: Flexible work arrangements, including flexible hours and remote work options, to support work-life balance.

How to Apply:

  • Application Requirements: A current CV and details for at least 2 professional referees.
  • Pitch Submission: A maximum two-page pitch outlining your skills, knowledge, and experience, and why you should be considered for this role.

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