Administrative Assistant

2 weeks ago

Balmain, New South Wales, Australia MAYDAY Recruitment Group Full time
Claims Coordinator Opportunity

MAYDAY Recruitment Group is excited to partner with a leading insurance brand to find a skilled Claims Coordinator to join their team.

As a key member of this dynamic organization, you will serve as the primary point of contact for new claimants, providing reassurance and ensuring that all necessary administrative tasks and paperwork are handled efficiently.

Key Responsibilities:

  • Document damages reported by the insurer and gather information on previous work performed.
  • Coordinate and schedule relevant trades and testing for necessary repairs.
  • Generate and distribute work orders to assigned trades.
  • Review trade invoices and assess costs for accuracy.
  • Evaluate trades reports for completeness and quality.
  • Maintain updated communications and status updates in the portal.
  • Follow up with customers to ensure satisfaction with make-safe measures.

Requirements:

  • Previous customer service experience.
  • A drive to provide an outstanding service.
  • Exceptional written and verbal communication skills.
  • Must have full working rights.

This is an excellent opportunity for a motivated and detail-oriented individual to join a thriving organization and contribute to delivering an award-winning experience to clients and insurance partners.

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