Key Performance Advisor
1 week ago
Are you passionate about delivering exceptional customer service and driving business growth opportunities? We are seeking a highly motivated individual to join our Customer Service team as a Key Performance Advisor.
Key Responsibilities:- Communicate with customers via phone, email or other digital channels to resolve queries and provide excellent service
- Review and escalate complaints regarding billing or service issues ensuring timely resolutions
- Educate customers on procedures, costs, restrictions and benefits enhancing their experience
- Manage customer accounts, including cancellations, reissues and maintenance ensuring accurate records
- Utilize card management systems to maintain up-to-date information and ensure seamless customer interactions
- Previous experience in a customer-facing role
- Demonstrated ability to meet targets and service level agreements (SLAs)
- Strong analytical skills and attention to detail
- Excellent communication and interpersonal skills fostering strong relationships with customers and colleagues alike
- Proficiency in Microsoft Office Suite and Google Workspace applications
This is an exciting opportunity for a driven individual to contribute to a dynamic organization with a focus on customer satisfaction and business development. If you are a results-oriented professional looking to advance your career in customer service, we encourage you to apply.
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Key Client Advisor
5 days ago
Melbourne, Victoria, Australia beBeeClientAdvisor Full time $90,000 - $120,000**Key Client Advisor Role**We are seeking a highly skilled and dedicated individual to join our Financial Advice team as a Key Client Advisor. This role offers the opportunity to work closely with senior financial advisors and associate advisors in preparing and implementing advice.The successful candidate will act as the intermediary between our clients and...
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Key HR Advisor
1 week ago
Melbourne, Victoria, Australia beBeeStrategic Full time $90,000 - $110,000Key HR Advisor RoleWe are seeking a highly experienced Key HR Advisor to join our team in a permanent role. As an accomplished professional, you will provide strategic guidance and operational support to ensure the success of people-related initiatives.About the PositionYou will report directly to the Project People & Performance Lead and be responsible for...
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Melbourne, Victoria, Australia ClearCompany Full timeThe Senior Advisor influences national operational performance through the development and implementation of user experience (UX) research and analysis of operational performance to monitor progress toward timeliness and service quality performance targets, identify risks to achievement of performance targets, and opportunities to optimise efficiency and...
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Melbourne, Victoria, Australia ClearCompany Full timeThe Senior Advisor influences national operational performance through the development and implementation of user experience (UX) research and analysis of operational performance to monitor progress toward timeliness and service quality performance targets, identify risks to achievement of performance targets, and opportunities to optimise efficiency and...
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Strategic HR Partner and Performance Advisor
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Melbourne, Victoria, Australia beBeeStrategicHR Full time $100,000 - $145,000Job Summary:A dedicated Strategic HR Partner and Performance Advisor is sought to support business growth and operational excellence. The successful candidate will provide expert advice on people-related matters, enhance performance management, mitigate business risk, and drive strategic outcomes.Key Responsibilities:Strategic workforce planning and talent...
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Strategic Planning and Performance Advisor
1 week ago
Melbourne, Victoria, Australia beBeeAdviser Full time $90,067 - $102,192About the RoleWe are seeking a strategic advisor to support the development and delivery of a sound performance and reporting framework.The successful candidate will be responsible for assisting the manager in data analysis, preparing performance reports, and providing briefings to senior management and divisions.
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Advisor Planning And Performance
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Melbourne, Victoria, Australia Victorian Building Authority Full timeAn amazing ongoing opportunity to join our Planning and Performance teamThe Advisor, Planning and Performance supports the Manager, Planning and Performance in the development and delivery of a sound performance and reporting framework for the organisation; and assists with data analysis and the preparation of performance reports, briefings to the Board,...
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High-Performance Service Advisor
1 week ago
Melbourne, Victoria, Australia beBeeService Full time $90,000 - $120,000Job Opportunity: High-Performance Service AdvisorWe are seeking an experienced and skilled Service Advisor to join our team. As a key member of our team, you will be responsible for delivering exceptional customer service while ensuring that all vehicles are serviced to the highest standards.The ideal candidate will have a proven track record in a similar...
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Melbourne, Victoria, Australia Department Of Education Full time**About the Department**The role of the Department of Education is to support Victorians to build prosperous, socially engaged, happy and healthy lives. It does this by supporting lifelong learning and healthy development, strengthening families and helping to equip people with the skills and knowledge for a 21st century economy and society.**About the...
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Early Childhood Performance and Planning Advisor
2 weeks ago
Melbourne, Victoria, Australia Department of Education Full time $97,955 - $111,142 per yearOverview Work type: Part time Salary: $97,955 - $111,142 Grade: VPSG4 Occupation: Early Childhood Location: Eastern Metropolitan Reference: VG/DE/SRS/ . About the Department The role of the Department of Education is to support Victorians to build prosperous, socially engaged, happy and healthy lives. It does this by supporting lifelong learning...
