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Risk Management Specialist

2 months ago

Brisbane, Queensland, Australia Aon Full time
Job Title: Client Manager

As a Client Manager at Aon, you will play a key role in delivering exceptional insurance and risk management services to a diverse portfolio of clients. Your primary responsibility will be to service a substantial client base, leveraging your expertise to identify opportunities for growth and development.

Key Responsibilities:
  • Mentor and develop colleagues within Aon to ensure seamless service delivery
  • Manage key stakeholder relationships and enhance the client experience through proactive communication and issue resolution
  • Identify development opportunities for designated portfolios and design appropriate servicing solutions to drive business growth
  • Contribute to the strategic direction of the Global & Corporate business, aligning with Aon's overall objectives
  • Collaborate with Client Service Support, Broking, Claims, and the wider Aon Global network to deliver optimized outcomes for clients
  • Ensure client and portfolio profitability is maintained through effective risk management and business development strategies
Requirements:
  • Proven experience in servicing a portfolio of clients, with a strong track record of success in the insurance industry
  • Extensive knowledge of insurance products and risk solutions, with the ability to communicate complex concepts to clients
  • Experience in handling large claims and developing effective risk management strategies
  • Excellent cross-selling abilities, with a keen entrepreneurial spirit and flair for business development
  • Exceptional client relationship management capabilities, including attracting, retaining, and growing clients
  • Demonstrated competency in Microsoft Word, Excel, and PowerPoint products
  • Strong negotiation and relationship-building skills, with exceptional communication abilities
  • A high degree of resilience and an outcome-focused approach
About Aon:

Aon is a leading global risk management company, dedicated to shaping decisions for the better. We are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. Our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon.

We offer a comprehensive benefits package, including two Global Wellbeing Days per year, encouraging you to take time to focus on yourself. Our Smart Working policy recognizes that flexibility goes beyond just the place of work, and we are committed to supporting your wellbeing and career development.