Support Services Coordinator
3 weeks ago
This is an exciting opportunity for a motivated, experienced Support Services Coordinator to join our team in Richmond. As a member of our Open Place team, you will work collaboratively to provide individual support to clients, including referral and connection to mainstream and specialist services, as well as advocacy regarding barriers and the coordination of multiple services.
Your duties will involve providing outreach to home and community as required, targeting the service to those most in need, and providing assistance with addressing a single issue or longer-term case management for complex client situations. This position will also support Forgotten Australians regarding Victorian Government redress scheme information and applications.
Key Responsibilities- Provide individual support to clients, including referral and connection to mainstream and specialist services;
- Advocate on behalf of clients regarding barriers and coordinate multiple services;
- Provide outreach to home and community as required, targeting the service to those most in need;
- Assist clients with addressing a single issue or longer-term case management for complex situations;
- Support Forgotten Australians regarding Victorian Government redress scheme information and applications.
- Degree qualified in community development, welfare, social work or a related social science, or demonstrated relevant experience;
- An ability to listen with empathy and compassion and to manage sensitive and potentially confronting information;
- Demonstrated understanding of person-centred, capacity building practice and a trauma-informed approach;
- Experience in facilitating groups;
- Commitment to working with disadvantaged community members, particularly adults who grew up in institutional care in Victoria.
- Competitive salary packaging (approximately $62-$64 per hour);
- Hybrid and flexible working arrangements;
- Generous leave entitlements, and gratis days over the Christmas/New Year period;
- Professional development and training;
- Best practice clinical supervision;
- Career progression opportunities.
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