Senior Admissions Representative

3 days ago

Sydney, New South Wales, Australia beBeeAgedcare Full time $60,000 - $85,000

**Key Responsibilities**

We are seeking a motivated and experienced Admissions Coordinator to join our team. The successful candidate will be responsible for driving occupancy through the execution of local area marketing and admission activities, and acting as a trusted single point of contact for current and future residents, family members and other lead source generators.

The Admissions Coordinator will actively support the Home in ensuring the delivery of all sales and admissions commitments, as well as the management of the enquiry, tour, sales and resident Welcome processes.

In this role, you will work closely with internal partners, residents and/or their families to achieve positive financial outcomes in line with our Occupancy, RAD and EBITDA targets.

Main Tasks:

  • Supporting the effective execution of the local area marketing and admission program
  • Driving exceptional service through the delivery of the Welcome process
  • Planning and coordinating activities developed within the marketing and admissions program
  • Managing customer inquiries and conducting tours of the Home

Skill Requirements:

  • Demonstrated understanding of sales processes (desirable)
  • Exceptional delivery of customer service
  • Experience within an aged care environment (favourable but not essential)
  • Demonstrated proficiency in verbal and written communication skills.
  • Demonstrated proficiency in supporting budgeting and sales target processes.
  • Proven experience in roles that require maintaining confidentiality
  • Proven ability to effectively communicate with employees across all levels within the organization and other relevant stakeholders.
  • Excellent stakeholder management and team-building skills

Benefits:

You will enjoy a flexible working environment giving you better life balance and wellbeing. Our organisation invests in your personal development, offering lots of opportunities to realise your potential. You can grow, learn, and explore new career pathways or specialisations across Australia.

We also offer salary packaging through Maxxia, caring for your wellbeing through discounts on health insurance and gym membership, and free access to counselling, financial guidance and personal support. An Employee Referral Program rewards you financially for recommending friends for roles at our organisation.

A background check, including police check, current year flu vaccination, and certification proof, is required prior to commencement of employment.

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