Senior Administrative Coordinator

20 hours ago

Perth, Western Australia beBeeAdministrative Full time $50,000 - $80,000
Job Description

As a key member of our operational team, you will provide vital support for the Service Department. Your primary role will be to assist in the administration and coordination of service activities, ensuring seamless delivery of customer services.


Responsibilities include:

  • Clerical duties: Maintain accurate records, manage work orders, and coordinate with customers and technicians.
  • Operational tasks: Support the Service Operations Manager with administrative responsibilities, maintain high-quality customer relationships, and respond to customer inquiries.
  • Service-related duties: Provide exceptional customer service, maintain phone interactions, and ensure a positive experience for all customers.
  • Quality assurance: Contribute to achieving ISO 9001 quality accreditation by adhering to established procedures and promoting a culture of excellence.
  • Health and safety: Ensure a safe working environment by conducting risk assessments and implementing procedures to mitigate hazards.

Key Skills and Qualifications

To excel in this role, you should possess:

  • Demonstrated verbal and written communication skills.
  • Proficiency in MS Office applications (SAP, Excel, Word) and databases.
  • Able to meet deadlines, prioritize tasks, and adapt to changing circumstances.
  • Highly developed organizational skills, with a focus on efficiency and productivity.
  • Strong analytical and problem-solving abilities, with a willingness to research and find solutions.

Benefits

This is an excellent opportunity to join our team and contribute to delivering exceptional customer experiences. As a valued member of our organization, you can expect:

  • Competitive salary and benefits package.
  • Opportunities for growth and professional development.
  • A dynamic and supportive work environment.

Requirements

Applicants must possess a Year 12 Senior Secondary Certificate of Education and be proficient in Microsoft Office software. Experience in SAP is highly desirable but not essential.

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