Technical Services Officer

4 weeks ago


Melbourne, Victoria, Australia inchcape Full time
About the Role

We are seeking an experienced Technical Services Officer to join our team at Inchcape, a leading global automotive company. As a key member of our Fleet Conversion Business network, you will be responsible for setting and delivering technical standards that promote excellence.

Key Responsibilities
  • Identify and address potential technical issues within the dealer network, working closely with the Technical Service Officer team to implement strategies and plans.
  • Provide technical support to vehicle processing centres, assisting with the training of Standard Operating Procedures (SOP) for new vehicles.
  • Offer qualified mechanical and electrical advice to internal and external customers on vehicle specifications.
  • Create layout drawings using CAD software to demonstrate concepts or vehicle layouts for customers.
  • Generate quotes and bills for customers, including labour estimation times.
About You
  • Previous experience in Fleet Conversions environment in the automotive industry.
  • Relevant qualifications or experience in motor vehicle engineering.
  • Experience in CAD software and programs, including Autodesk Inventor and/or AutoCad Drawing.
  • Strong communication and analytical skills, with the ability to manage multiple stakeholders and achieve business results.
  • Highly developed negotiation skills in commercial contracts, with the ability to initiate, manage, and maintain internal and external relationships.
Why Join Us?

Inchcape offers a range of benefits to its employees, including flexible work policies, additional days off, and access to our employee benefits program. We are committed to creating a positive impact for our customers and community, and we believe that our diverse and rich history inspires us to adopt a longer-term perspective.



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