Sales and Customer Service Director

2 weeks ago

Gold Coast, Queensland, Australia beBeeLeadership Full time $81,999 - $124,999

As a seasoned professional, you will have the opportunity to lead and develop a sales and customer service team to achieve performance targets.

We are seeking an experienced Sales and Customer Service Manager to join our dynamic team in Molendinar.

The ideal candidate will be responsible for overseeing the sales process and customer service operations, collaborating with cross-functional teams, staying up-to-date with industry trends, handling escalated customer issues, analysing sales data, and preparing regular reports.

To succeed in this role, you will need to possess strong leadership and management skills, with the ability to motivate and engage a sales team aligned with our company culture.

You will also require excellent communication and interpersonal skills, with the ability to build and maintain relationships with clients.

We value a proven track record of success in a sales management role, as well as previous experience in similar roles within manufacturing or building products industries.

We are committed to providing our employees with opportunities for growth and development.

About the Role:

Sales and Customer Service Manager

Job Type: Full-time

Location: Molendinar

Industry: Manufacturing

Job Description:

Lead and develop the sales and customer service team to achieve performance targets.

Collaborate with cross-functional teams to ensure seamless delivery of products and services.

Stay up-to-date with industry trends and competitor activities to identify new opportunities.

Handle escalated customer issues and resolve them efficiently.

Analyse sales data and customer feedback to identify trends and opportunities.

Prepare regular reports on team performance, customer satisfaction, and sales outcomes.

Required Skills and Qualifications:

Proven track record of success in a sales management role.

Previous experience in similar roles within manufacturing or building products industries.

Strong leadership and management skills.

Excellent communication and interpersonal skills.

People management experience.

Benefits:

Opportunities for growth and development.

What You Will Gain:

A challenging and rewarding role in a dynamic team.

Ongoing training and development opportunities.

A competitive salary and benefits package.

How to Apply:

Apply online or submit your resume and cover letter for consideration.

We look forward to hearing from you.

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