Chief Customer Engagement Officer

2 weeks ago

Newcastle, New South Wales, Australia beBeeCrm Full time $90,000 - $110,000

Crm & Lifecycle Manager

We are seeking a highly skilled Crm & Lifecycle Manager to join our team. As a key member of our organization, you will be responsible for managing and maintaining our CRM database, ensuring data accuracy and integrity.

Main Responsibilities:

  • Maintain and manage CRM database, ensuring data accuracy and integrity.
  • Develop and implement customer segmentation strategies based on CRM data.
  • Utilize CRM data to personalize customer communications and offers.
  • Integrate CRM with other marketing and sales systems.

Customer Lifecycle Automation:

  • Optimize customer lifecycle automation to improve conversion rates and customer lifetime value.

Team Leadership:

  • Lead and mentor direct reports.
  • Set team goals and performance metrics.
  • Provide guidance and support to team members.

Cross-Functional Collaboration:

  • Experience with Hubspot CRM.
  • Expertise in CRM data management and segmentation.
  • Analytical skills and ability to interpret data to optimize campaigns.
  • Excellent communication and leadership skills.

Benefits of Working with Us:

  • Meaningful and impactful work collaborating and innovating with the best and brightest.
  • Hybrid working environment with flexibility.
  • Competitive salary and benefits.
  • Employee Share Ownership Program.
  • Remote work options.
  • High-touch personalized investment in continuous career development.
  • Diversity and inclusion across race, gender, age, religion, identity, and experience.

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